We believe that it is important for all staff at a healthcare facility to receive basic training in LGBTQ competent care, yet we have always only required a very minimal amount (25 hours) of training hours. Over time, we have noticed that our larger facilities (>500 employees) have been held to the same training hours requirement as some of our smaller critical access facilities and outpatient clinics. In an effort to provide fairness to our facilities (and encourage greater LGBTQ training), we increased the hours required for our largest facilities. Facilities with over 500 employees now must have 50 hours of training in LGBTQ patient-centered care. This is a per facility requirement, not a per person requirement. Ideally, at least 25 (or 50) different staff members will participate in a training of an hour or longer. However, we use the 25 (and 50) hour figure rather than specifying people to allow for some flexibility since the length of trainings may vary and to account for the fact that some people will want to take more than one training.
We do not anticipate this higher threshold to be a hindrance to our larger participating facilities.
As more healthcare facilities begin to offer or require LGBTQ training to all of their employees, we have seen that the majority of our healthcare facilities are easily exceeding our minimum. Additionally, we are accepting any training completed since June 1, 2020, through the survey deadline of August 31, 2021, to meet this requirement.