An Introduction to your LGBTQ Patients

Introduction to Your LGBTQ Patients is a two-course series that serves as an introduction to LGBTQ healthcare, including strategies for delivering accessible and affirming healthcare. It covers common issues that clients may have and provides basic cultural competency skills for working with LGBTQ clients and colleagues. In full, this series takes 1 hour and 15 minutes to complete and is intended for all staff. You must complete both courses in the Introduction to Your LGBTQ Patients activity to receive HEI and CME/CE credit.

Affiliates Risk Management Services, Inc. designates this enduring material for a maximum of 1.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Affiliates Risk Management Services, Inc. provides this educational activity for 1.25 contact hours.

LGBTQ Patient-Centered Care: An Executive Briefing

LGBTQ Patient-Centered Care: An Executive Briefing is a three course series that serves as an introduction to lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ) identities and addresses diversity as a health issue, discrimination - specifically in healthcare, social issues, and strategies for delivering accessible and affirming healthcare. In addition, this series discusses policy and accreditation changes related to serving LGBT patients and identifies ways to assist healthcare facilities in creating inclusive environments for LGBT patients. In full, this series takes 1 hour and 30 minutes to complete and is intended for all staff, particularly healthcare executives and administrators. You must complete all 3 courses in the LGBT Patient-Centered Care: An Executive Briefing activity to receive HEI and CME/CE credit.

Affiliates Risk Management Services, Inc. designates this enduring material for a maximum of 1.5 AMA/PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Affiliates Risk Management Services, Inc. provides this educational activity for 1.5 contact hours.

Expanding LGBTQ Cultural Competency

Expanding LGBTQ Cultural Competency is a four-course series that serves as an introduction to LGBTQ healthcare, including strategies for delivering accessible and affirming healthcare. It covers common issues that clients may have and provides basic cultural competency skills for working with LGBTQ clients and colleagues. In full, this series takes 3 hours and 30 minutes to complete and is intended for all staff. You must complete all 4 courses in the Expanding LGBTQ Cultural Competency activity to receive HEI and CME credit.

Affiliates Risk Management Services, Inc. (ARMS) designates this enduring material for a maximum of 3.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Affiliates Risk Management Services, Inc. provides this educational activity for 3.5 contact hours.

LGBTQ Healthcare for Clinicians

LGBTQ Healthcare for Clinicians is a three-course series that discusses strategies for creating inclusive healthcare environments and delivering accessible care to LGBTQ clients. It covers barriers to healthcare and how society affects LGBTQ healthcare concerns. It also explores unique health concerns among lesbian, gay, and bisexual clients and provides guidance on how to strengthen clinician-client communication. In full, this series takes 2 hours to complete and is intended for healthcare providers. You must complete all 3 courses in the LGBTQ Healthcare for Clinicians activity to receive CME credit.

Affiliates Risk Management Services, Inc. designates this enduring material for a maximum of 2 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Affiliates Risk Management Services, Inc. provides this educational activity for 2 contact hours.

Working with Trans Youth

The Working with Trans Youth series consists of three offerings: two eLearning courses offered for CME credit through The CAL and a short documentary-style film. The eLearning courses cover differences between gender creative and transgender identities among children and adolescents as well as the unique health concerns among transgender youth, along with hormonal and surgical treatment options for transgender youth clients. In full, this series takes 1 hour and 30 minutes to complete and is intended for all healthcare providers. You must complete each of the two eLearning courses in The CAL to receive CME credit.

Affiliates Risk Management Services, Inc. designates this enduring material for a maximum of 1 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Affiliates Risk Management Services, Inc. provides this educational activity for 1 contact hours.

Working with Trans Adults

This series consists of three courses. The first course will focus on trans female and trans male identities, as well as concerns and barriers to accessing healthcare. Course two will focus on medical care for trans women. Course three will focus on medical care for trans men. Although specifically designed for clinicians, all staff who interact with clients will benefit from this series. This series takes 1 hours, 15 minutes to complete and is intended for all staff. You must complete all courses in the CAL to receive HEI and CME/CE credit.

Affiliates Risk Management Services, Inc. designates this enduring material for a maximum of 1.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Affiliates Risk Management Services, Inc. provides this educational activity for 1.25 contact hours.

Register to Access Trainings


To take advantage of these free trainings, your healthcare facility must be an active participant in the current HEI survey. Note: You must first obtain the security keyword and your facility ID from your facility's HEI survey submitter. Ask them for a copy of The CAL registration guide.
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Once you have an account for the CAL, login to start the trainings.
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About CME/CEU Credits available for these trainings

The Center for Affiliated Learning (The CAL) is an education and training platform owned and operated by Affiliates Risk Management Services, Inc.

Affiliates Risk Management Services, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Affiliates Risk Management Services, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

If you are a physician, you will receive an AMA PRA Category 1 Credit™ certificate of attendance with the designated credit amount.

If you are a nurse, you will receive an ANCC contact hours certificate of attendance with the designated credit amount.

For all other health professionals, you can submit a certification of your participation in the approved activity to your professional licensing board to request a transfer of the credit into the appropriate amount of continuing education units.