In many instances, completing an intake form, application, or other type of paperwork may be among a client’s first contacts with an agency. For this reason, ensuring that all agency-controlled forms and documents use LGBTQ+ inclusive language is an essential part of creating a welcoming environment for LGBTQ+ youth and parents.
Conduct a thorough review of all agency-controlled forms and paperwork.
If necessary, agencies can first prioritize those documents that are completed by clients and then shift focus to internal-facing documents. The review should look for language rooted in “heterocentrism” or “cissexism” – the assumption that someone is straight/heterosexual and cisgender (not transgender). Language rooted in these assumptions renders the LGBTQ+ community invisible. Instead, making minor changes to forms can ensure all youth and parents feel seen and welcomed as part of the community your agency serves.
At the very minimum forms should:
When reviewing forms and paperwork, remember:
Inclusive language in agency forms required of clients reflects all potential applicants and contributes to an agency’s welcoming environment for LGBTQ+ clients.
At the simplest level, applications and forms should not divide applicants into the categories of “mother” and “father.” A best practice of inclusion in forms is to, instead, refer to “applicant 1” and “applicant 2” or “parent 1” and “parent 2.” These considerations should be made for all forms, including: applications, sign-in sheets and homestudy paperwork.