The HRC Foundation uses cookies to improve your site experience. By using this site, you agree to our use of cookies. To learn more, please read our Privacy Policy.
All Children - All Families: Agency Grievance Procedures
Best practices for grievance procedures:
Be explicit with LGBTQ clients regarding your established grievance process and encourage them to share any concerns or issues that arise. This can help your agency identify and address discriminatory or insensitive treatment by staff or volunteers.
If possible, identify a staff person to serve as an ombudsman or liaison to the LGBTQ community and have them routinely "check in" with LGBTQ clients to monitor their experience.
Leaving Site
You are leaving TheHRCFoundation.org
By clicking "GO" below, you will be directed to a website operated by the Human Rights Campaign, an independent 501(c)(4) entity.