Corporate Equality Index Criteria 2020

Updated on 06/19/19

Rating Criteria for the 2020 CEI

1. Workforce Protections (30 points possible) 

  • Policy includes sexual orientation for all operations (15)
  • Policy includes gender identity or expression for all operations (15)

2. Inclusive Benefits (30 points possible)  

To secure full credit for benefits criteria, each benefit must be available to all benefits-eligible U.S. employees. In areas where more than one health insurance plan is available, at least one inclusive plan must be available.

  • Equivalency in same- and different-sex spousal medical and soft benefits (10) 
  • Equivalency in same- and different-sex domestic partner medical and soft benefits (10) 
  • Equal health coverage for transgender individuals without exclusion for medically necessary care (10) (more info)

3. Supporting an Inclusive Culture & Corporate Social Responsibility (40 points possible)  

a. Three LGBTQ ​Internal Training and Education Best Practices (10)
Businesses must demonstrate a firm-wide, sustained and accountable commitment to diversity and cultural competency, including at least three of the following elements:

  • New hire training clearly states that the nondiscrimination policy includes gender identity and sexual orientation and provides definitions or scenarios illustrating the policy for each
  • Supervisors undergo training that includes gender identity and sexual orientation as discrete topics (may be part of a broader training), and provides definitions or scenarios illustrating the policy for each
  • Integration of gender identity and sexual orientation in professional development, skills-based or other leadership training that includes elements of diversity and/or cultural competency
  • Gender transition guidelines with supportive restroom, dress code and documentation guidance
  • Anonymous employee engagement or climate surveys conducted on an annual or biennial basis allow employees the option to identify as LGBTQ.
  • Data collection forms that include employee race, ethnicity, gender, military and disability status — typically recorded as part of employee records — include optional questions on sexual orientation and gender identity.
  • Senior management/executive performance measures include LGBTQ diversity metrics

b. Employee Group –OR– Diversity Council (10)
c. Three Distinct Efforts of Outreach or Engagement to Broader LGBTQ Community (15)
Businesses must demonstrate ongoing LGBTQ-specific engagement that extends across the firm, including at least three of the following:

  • LGBTQ employee recruitment efforts with demonstrated reach of LGBTQ applicants (required documentation may include a short summary of the event or an estimation of the number of candidates reached)
  • Supplier diversity program with demonstrated effort to include certified LGBTQ suppliers
  • Marketing or advertising to LGBTQ consumers (e.g.: advertising with LGBTQ content, advertising in LGBTQ media or sponsoring LGBTQ organizations and events)
  • Philanthropic support of at least one LGBTQ organization or event (e.g.: financial, in kind or pro bono support)
  •  Demonstrated public support for LGBTQ equality under the law through local, state or federal legislation or initiatives 

d. LGBTQ Corporate Social Responsibility

  • Contractor/supplier non-discrimination standards AND Philanthropic Giving Guidelines (5)

4. Responsible citizenship (-25)
Employers will have 25 points deducted from their score for a large-scale official or public anti-LGBTQ blemish on their recent records. Scores on this criterion are based on information that has come to HRC’s attention related to topics including but not limited to: undue influence by a significant shareholder calculated to undermine a business’s employment policies or practices related to its LGBTQ employees; directing corporate charitable contributions to organizations whose primary mission includes advocacy against LGBTQ equality; opposing shareholder resolutions reasonably aimed at encouraging the adoption of inclusive workplace policies; revoking inclusive LGBTQ policies or practices; or engaging in proven practices that are contrary to the business’s written LGBTQ employment policies.


Point Allocations

Businesses are rated on a scale from 0 to 100, with a certain number of points awarded for meeting each criterion. The HRC Foundation will continue to award partial credit to employers that have satisfied a portion of certain criterion.

Key Dates

Following the typical CEI schedule, the following timeline is expected to apply. With the exception of benefits deadlines, all dates are subject to modification:


  • July 2019: 2020 CEI Survey released to participants 
  • October 2019: Deadline for 2020 CEI survey submissions
  • December 2019: CEI scores finalized
  • January 2020: 2020 CEI Report Released 

Frequently Asked Questions

About the Corporate Equality Index

Why and how do the criteria change?


About Transgender-Inclusive Health Insurance

Is it expensive?

How are transgender-inclusive benefits included on the CEI?

About Domestic Partner Benefits

Cost and Utilization

Click here to return to the Corporate Equality Index Resource Center